DELIVERY & 30 DAYS RETURN
We will provide you with a tracking number with all orders.
From 25th september 2022, we're happy to be able to provide same day shipment. if you order before 12.00 - We ship same day. Usually also if you order before 16.00, but this we can't guarantee. However it will ship next business day.
We offer free shipping across Europe, if you order above €100 dkk. (may vary depending on country) Keep in mind - some countries have a high shipping rate - which is why there might be a delivery fee in some cases.
The customer has the right to return new unused goods within 30 days.
Goods should be returned in their original packaging. They are to be unused. If there is evidence to suggest that the goods have been used to a degree such as to decrease the value of the product, the customer loses his/her right to exercise a return.
The 30-days-period shall start after receipt of this instruction, but in any event, no earlier than the goods have been received by the customer.
1) Before returning the product please notify us at here
2) The return of the products has to be addressed to:
* Please note that we're not able to pick your return up from any pick-up shop.
3) MATIAS MOELLENBACH will only cover shipping costs incurred in returning the product(s) if the return is a result of our error.